Comments Off on Will the flowers I have ordered look exactly as displayed on the website?
We will always create the bouquet or arrangement to look as much as possible like the flowers pictured on the website, however at certain times of the year, some flower varieties may be out of season or may not meet the high standard of quality that we consistently maintain in our store, so in this instance we would substitute these flowers with other varieties of similar colour and texture and of equal or greater value.
Comments Off on If I place my order online, how will I know that you have received it?
You will receive an order confirmation email immediately after placing your order online. After we have processed your order you will then receive another email to advise you that we are in the process of creating and delivering your flowers. Finally, once your flowers have been successfully delivered to the recipient we will send you a third and final email to confirm that your order is complete.
Comments Off on What is the deadline for guaranteed same day delivery?
From Monday to Friday, same day delivery is guaranteed if the order is placed by 2pm AEST. For Saturday deliveries, orders must be placed by 10am AEST for guaranteed same day delivery. If your flower delivery is urgent please call us on 03 8420 2607 or 03 9426 6124 to discuss your options.